Frequently Asked Questions
Pool Related
What are the pool hours? Adult Lodging Guests may use the pools from 8 am to 11 pm weekdays and 7 am to 1 am Fridays & Saturdays. Child Lodging Guests may use the pools with adult supervision from 8 am - 10 pm. Walk- In swimmers are accepted from 10 am – 8 pm providing the pools are not at full capacity.
What are the pool rates? Weekdays $8.00 per person or Weekends & Holidays $10.00 per person 3 years and up. (New Rates Effective October 1, 2009)
Are pool towels provided for day use swimmers? We encourage you to bring your own towel. If you need one, you may purchase one for $2.25.
What are the age restrictions for pool use? Children must be 3 years of age and potty trained as we are a chemical free pool.
If I use the pools regularly is there a discount? We have a frequent punch card which offers you 10 swims at a discounted price. They are not valid on Saturdays or Sundays. You may use 2 punches per visit and they expire in 6 months.
What minerals are in the water? Silica, Sulfate, Calcium, Magnesium, Sodium, Potassium, and Iron. Please be advised that the mineral content in the pools will tarnish any jewelry that is not gold. Should you forget and your jewelry tarnishes, jewelry cleaner or toothpaste will restore its natural luster.
Food Related
Can we picnic on the resort? We offer food and beverages for sale in both the tavern and restaurant. Guests who wish to picnic may utilize Cascade Campground just 3 miles away.
What are the hours for the Harwood House? They are open from 8 am – 9 pm weekdays and 10 pm on Fridays and Saturdays. Breakfast is served from 8 am – 1 pm daily. Lunch is served from 11 am – 4 pm. Dinner is served from 4 pm to close.
Does the Harwood House Restaurant accommodate special diets? Yes, simply inform your server upon your arrival of your requests.
Are food and beverages permitted in the pool area? We provide free ice water and cups in the pool area. We permit food and beverages which are purchased on the resort in the pool area. People wishing to picnic are referred to Cascade Campground just three miles away.
Why does my credit/debit card statement say I paid so much over what I actually paid when I tipped my server? Your bank does an additional hold above the actual charge – it is released within 3 – 5 business days.
Can I charge to my room? We are not equipped at this time to accommodate room charges. If you wish to run a tab in the tavern, you may do so, but ID and an initial swipe of the credit card are required. Please take form of payment to the restaurant with you.
Can I barbeque or build a campfire? We border Lolo National Forest. As a result, our insurance will not allow barbeques or campfires.
Does Quinn’s have room service? We do not currently offer this service. We do, however, offer orders to go.
Lodging Related
What is maximum room occupancy, do small children count as an occupant? Maximum occupancy depends upon the type of room. Please refer to the Lodging section for detailed information. Children over 3 count as an occupant, 1 small child under the age of three does not count as an occupant, but cannot use the pools or stay in the lodge.
What days do you close? We are open 365 days of the year.
Do you rent robes? Deluxe rooms come with two bath/pool robes for adult use. You may rent additional robes for $10 each per stay.
If I rent 2 or more rooms on a weekend – can I get a discount? Due to the popularity of our resort, we cannot permit discounts for lodging on the weekends.
What discounts do you have? We offer seniors over 62 years of age, active and retired military personnel a 10% discount for lodging. We do not have discounts for swimming. We have the frequent sleeper discount which we permit during slow seasons on weekdays for those guests who lodge with us four or more times per year.
Other
Do you sell gift certificates? Yes, we offer these in $25 increments. You can call us and we can process these over the phone with a credit card. We can mail them to you or the recipient.
Do you have a lost & found? Yes we do. Due to limited space, we only hold items for one week. We can mail items to you with a processing fee charged to the card on file. Discarded items are donated to local charities.
What activities do you have for my family? We have the pools, pool table, and hiking in the area. Locally, we also have the Bison Range, rafting trips or raft rentals, horseback riding, and a golf course. We are about 2 hours away from Glacier National Park.
What is the closest commercial airport? Missoula
Where can I land my own plane or helicopter? Small helicopters can land on site with prior approval. Planes can land locally at the Plains airport.
Does Quinn’s offer camping or RV sites? We have a sister business, Glacier Cross Roads in the town of Plains which does have RV sites. If you stay there, you receive 2 complimentary pool passes per night stay for Quinn’s for use the day of check in or check out. If you wish tent camp, Cascade Campground is just down the road.
Does Quinn’s have a guest laundromat? We do not – There is a local laundromat in the town of Plains.
What kind of shopping is in the area? Fannie’s Gift Shop has a wide variety of items for purchase on the resort. Antique shops are in the town of Plains.
Are there phones in the rooms? Yes, you may dial local calls at any times. Cell phones do not work on our resort. Should you need to make a long distance call, you may use a calling card or dial the operator and use your credit card.